Laptop running slow

High-quality, personalized support for your servers, computers, and networks is just a phone call away, 24 hours a day, 7 days a week.

Whether you need urgent emergency help, routine maintenance, or sales and consulting, the experienced technicians of Beacon Technologies, Inc. are ready to help. All of our technicians are certified and trained to bring you the responsive, knowledgeable service you deserve.

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Why call Beacon Technologies for computer support? Here are some reasons:

• We do not require you to purchase a service contract or pre-pay for service. We want you to get to know us, so we offer convenient hourly rates. When you are ready, we offer optional service contracts at discounted rates that can include automatic monthly or quarterly service.

• We are excited to have you as our customer, whether you have 1 computer or 1,000 computers. We help our customers grow. We are happy to work on small projects, large projects, or both. Some customers call us for every single computer question that pops-up, others have IT people on-staff and call us only when a major network design change is in progress. Use us where you need us. We are flexible and will complement your organization’s time and skill level.

• Our emergency response time is two hours or less. Our routine, non-urgent response time is two days or less. We offer a trained staff waiting to support you.

• Our technicians are experienced IT Pros. We have been working with computers, servers, and networks for as long as we can remember. Each of our staff has a passion for technology. We have restored long-lost data from broken disk drives, rolled out NT4 to 2003 upgrades to networks of over 60 computers, kept customers safe from viruses and worms, and much, much more, all while maintaining extraordinarily high levels of customer service. Additionally, each of our technicians has earned a Microsoft Certification (MCP, MCSA, or MCSE) to demonstrate competency in the products we support.

• Our company is a Microsoft Gold Certified Partner, which means our company has access to the most cutting-edge support tools and new product information available from Microsoft. We have met Microsoft’s strict requirements to maintain our Certified Partner status since January 2004.

• We can work with non-Beacon Internet providers, including Comcast and Armstrong high speed cable Internet, shared voice/data T1 providers, and other hosting companies as needed and act as an integrator to keep you well-serviced. We believe you will prefer Beacon’s service offerings in those areas, but we are flexible and have experience working with a wide variety of technology providers.

• We are who the other people call. In addition to the satisfied customers you would expect us to have, we also provide service and expertise to other area IT support firms and larger companies with dedicated internal IT personnel. When the other IT people need help, they call the local experts: Beacon Technologies. When it comes to knowledge, experience, and customer service in Chester, Delaware, New Castle, and Cecil Counties, we are in a class of our own.

• Our headquarters is a store-front location in downtown Kennett Square. Stop in and say “Hello!” Our locally-owned and operated company has been servicing customers like you since 1996.

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