Laptop running slow

On certain occasions, my computer will become unusably slow, where such actions as minimizing windows can take as long as two minutes or logging into Windows XP can take as long as ten minutes. It enters this state while browsing the internet, and remains in this state even after rebooting. The computer runs normally in safe mode during these problems, however, which is where I have been able to run tools to temporarily stop the problem. Some of the tools I have run to attempt to cure the problem include Spybot – Search & Destroy, fixwareout, and ccleaner. The problem typically seems to go away after running fixwareout, but not in every instance. When fixed, the computer will run fine for a few days to a week or so before the problem returns. I had this same problem several times about a year or so ago. It worked fine for 9 months in a row, then on New Year’s Eve the problem returned. It should be noted that the problem was not occurring when I ran the reporting tools this evening.

Thanks for your help. Andy

Deckard’s System Scanner v20071014.68 Extra logfile – please post this as an attachment with your post. ——————————————————————————–

— System Information ———————————————————-

Microsoft Windows XP Professional (build 2600) SP 2.0 Architecture: X86; Language: English

CPU 0: AMD Athlon(tm) XP 1700+ Percentage of Memory in Use: 62% Physical Memory (total/avail): 639.48 MiB / 237.43 MiB Pagefile Memory (total/avail): 1562.27 MiB / 1050.52 MiB Virtual Memory (total/avail): 2047.88 MiB / 1913.99 MiB

A: is Removable (No Media) C: is Fixed (NTFS) – 127.96 GiB total, 100.16 GiB free. D: is Fixed (NTFS) – 19.08 GiB total, 2.28 GiB free. E: is CDROM (CDFS)

\\.\PHYSICALDRIVE1 – Maxtor 2B020H1 – 19.08 GiB – 1 partition \PARTITION0 (bootable) – Installable File System – 19.08 GiB – D:

\\.\PHYSICALDRIVE0 – ST3160812A – 149.05 GiB – 1 partition \PARTITION0 (bootable) – Installable File System – 127.96 GiB – C: \PARTITION1 – Extended w/Extended Int 13 – 21.09 GiB

— Security Center ————————————————————-

AUOptions is scheduled to auto-install. Windows Internal Firewall is enabled.

FirstRunDisabled is set.

AV: Symantec AntiVirus Corporate Edition v10.1.5.5000 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] “%windir%\\system32\\sessmgr.exe”=”%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019″

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] “%windir%\\system32\\sessmgr.exe”=”%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019″ “C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe”=”C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader” “C:\\Program Files\\BitTorrent_DNA\\dna.exe”=”C:\\Program Files\\BitTorrent_DNA\\dna.exe:*:Enabled:BitTorrent DNA” “C:\\Program Files\\BitTorrent\\bittorrent.exe”=”C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent” “C:\\Program Files\\Azureus\\Azureus.exe”=”C:\\Program Files\\Azureus\\Azureus.exe:*:Enabled:Azureus” “C:\\Program Files\\iTunes\\iTunes.exe”=”C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes”

— Environment Variables ——————————————————-

ALLUSERSPROFILE=C:\Documents and Settings\All Users APPDATA=C:\Documents and Settings\Chuck\Application Data CLASSPATH=.;C:\Program Files\Java\jre1.6.0_03\lib\ext\QTJava.zip CLIENTNAME=Console CommonProgramFiles=C:\Program Files\Common Files COMPUTERNAME=UPSTAIRSPC ComSpec=C:\WINDOWS\system32\cmd.exe FP_NO_HOST_CHECK=NO HOMEDRIVE=C: HOMEPATH=\Documents and Settings\Chuck LOGONSERVER=\\UPSTAIRSPC NUMBER_OF_PROCESSORS=1 OS=Windows_NT Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\ PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH PROCESSOR_ARCHITECTURE=x86 PROCESSOR_IDENTIFIER=x86 Family 6 Model 8 Stepping 1, AuthenticAMD PROCESSOR_LEVEL=6 PROCESSOR_REVISION=0801 ProgramFiles=C:\Program Files PROMPT=$P$G QTJAVA=C:\Program Files\Java\jre1.6.0_03\lib\ext\QTJava.zip SESSIONNAME=Console SystemDrive=C: SystemRoot=C:\WINDOWS TEMP=C:\DOCUME~1\Chuck\LOCALS~1\Temp TMP=C:\DOCUME~1\Chuck\LOCALS~1\Temp USERDOMAIN=UPSTAIRSPC USERNAME=Chuck USERPROFILE=C:\Documents and Settings\Chuck windir=C:\WINDOWS

— User Profiles —————————————————————

Chuck (admin) Andy (admin) Debbie (admin) Gregg.UPSTAIRSPC (admin) Administrator.UPSTAIRSPC (admin)

— Add/Remove Programs ———————————————————

–> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> –> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf Adobe Flash Player ActiveX –> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe Adobe Reader 8.1.1 –> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81100000003} AIM 6 –> C:\Program Files\AIM6\uninst.exe AltoMP3 Gold 5.20 –> C:\Program Files\AltoMP3 Gold\uninst.exe Apple Mobile Device Support –> MsiExec.exe /I{B5C209B1-8DDB-4642-A573-375B951514CB} Apple Software Update –> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4} Audacity 1.2.6 –> “C:\Program Files\Audacity\unins000.exe” Azureus Vuze –> C:\Program Files\Azureus\uninstall.exe BitTorrent –> “C:\Program Files\BitTorrent\BitTorrent.exe” /UNINSTALL CCleaner (remove only) –> “C:\Program Files\CCleaner\uninst.exe” Google Toolbar for Internet Explorer –> MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29} Google Toolbar for Internet Explorer –> regsvr32 /u /s “c:\program files\google\googletoolbar1.dll” Guild Wars –> “C:\Program Files\Guild Wars\Gw.exe” -uninstall HijackThis 1.99.1 –> C:\Program Files\hijackThis\HijackThis.exe /uninstall Hotfix for Windows Media Format 11 SDK (KB929399) –> “C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe” HP Deskjet 3740 –> msiexec /x{F901CA6D-A074-42D3-A11D-33AAE6FFD0C1} HP Deskjet 3740 Series –> rundll32 hpzcon10.dll,VendorJettison HP Deskjet 3740 Series HP Driver Diagnostics –> MsiExec.exe /I{16BE87BC-69F5-4D36-8CF0-E1CB3ACD5ED3} iTunes –> MsiExec.exe /I{E3FEE4E7-4488-4A3F-A6BD-13745936EADB} Java(TM) 6 Update 2 –> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020} Java(TM) 6 Update 3 –> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030} LiveUpdate 3.1 (Symantec Corporation) –> “C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE” /U Microsoft Compression Client Pack 1.0 for Windows XP –> “C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe” Microsoft User-Mode Driver Framework Feature Pack 1.0 –> “C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe” Mozilla Firefox (2.0.0.11) –> C:\Program Files\Mozilla Firefox\uninstall\helper.exe MSN –> C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP OpenOffice.org 2.3 –> MsiExec.exe /I{01C76294-8CF2-4A76-AD7B-9958F8FF44E2} Panda ActiveScan –> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan PC Registry Cleaner –> MsiExec.exe /X{610E6187-2D1F-4B80-BC9F-B13D8585415A} QuickSFV (Remove only) –> C:\Program Files\QuickSFV\QSFVUNST.EXE C:\Program Files\QuickSFV\ QuickTime –> MsiExec.exe /I{5B09BD67-4C99-46A1-8161-B7208CE18121} Registry Mechanic 7.0 –> “C:\Program Files\Registry Mechanic\unins000.exe” SpywareBlaster v3.5.1 –> “C:\Program Files\SpywareBlaster\unins000.exe” Symantec AntiVirus –> MsiExec.exe /I{33CFCF98-F8D6-4549-B469-6F4295676D83} Windows Media Format 11 runtime –> “C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe” WinRAR archiver –> C:\Program Files\WinRAR\uninstall.exe

— Application Event Log ——————————————————-

Event Record #/Type1209 / Warning Event Submitted/Written: 01/13/2008 01:00:24 AM Event ID/Source: 42 / Symantec AntiVirus Event Description: Auto-Protect Error: Auto-Protect is unable to block security risks.

Event Record #/Type1207 / Warning Event Submitted/Written: 01/13/2008 01:00:22 AM Event ID/Source: 42 / Symantec AntiVirus Event Description: Auto-Protect Error: Auto-Protect is unable to block security risks.

Event Record #/Type1204 / Warning Event Submitted/Written: 01/13/2008 00:42:05 AM Event ID/Source: 42 / Symantec AntiVirus Event Description: Auto-Protect Error: Auto-Protect is unable to block security risks.

Event Record #/Type1202 / Warning Event Submitted/Written: 01/13/2008 00:42:04 AM Event ID/Source: 42 / Symantec AntiVirus Event Description: Auto-Protect Error: Auto-Protect is unable to block security risks.

Event Record #/Type1199 / Warning Event Submitted/Written: 01/13/2008 00:40:19 AM Event ID/Source: 42 / Symantec AntiVirus Event Description: Auto-Protect Error: Auto-Protect is unable to block security risks.

— Security Event Log ———————————————————-

No Errors/Warnings found.

— System Event Log ————————————————————

Event Record #/Type4101 / Error Event Submitted/Written: 01/12/2008 00:56:28 PM Event ID/Source: 10005 / DCOM Event Description: DCOM got error “%%1084″ attempting to start the service EventSystem with arguments “” in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Event Record #/Type4100 / Error Event Submitted/Written: 01/12/2008 00:55:01 PM Event ID/Source: 7026 / Service Control Manager Event Description: The following boot-start or system-start driver(s) failed to load: AFD AmdK7 eeCtrl Fips IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SAVRT SAVRTPEL SYMTDI Tcpip

Event Record #/Type4099 / Error Event Submitted/Written: 01/12/2008 00:55:01 PM Event ID/Source: 7001 / Service Control Manager Event Description: The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: %%31

Event Record #/Type4098 / Error Event Submitted/Written: 01/12/2008 00:55:01 PM Event ID/Source: 7001 / Service Control Manager Event Description: The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: %%31

Event Record #/Type4097 / Error Event Submitted/Written: 01/12/2008 00:55:01 PM Event ID/Source: 7001 / Service Control Manager Event Description: The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: %%31

— End of Deckard’s System Scanner: finished at 2008-01-13 01:11:12 ————

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