Computer really really slow
Thanks for taking the time to help me. I have run Ad-Aware,CA-Security & SuperAnti Spyware. I have tried numerous times to download Malewarebytes Anti-malware. It downloads the program but I can’t find it anywhere. It shows the progress bar downloading but goes back to my home page.
I have run HijackThis and ran it through the HelpDetective. No problems there.
I have run PandaScan and 3 items showed up there.Below is my HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:30:50 AM, on 7/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\backWeb-8876480.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 – HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Yahoo!
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo!
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 – URLSearchHook: Yahoo! Toolbar – {EF99BD32-C1FB-11D2-892F-0090271D4F88} – C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 – BHO: &Yahoo! Toolbar Helper – {02478D38-C3F9-4EFB-9B51-7695ECA05670} – C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 – BHO: Adobe PDF Reader Link Helper – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 – BHO: DriveLetterAccess – {5CA3D70E-1895-11CF-8E15-001234567890} – C:\WINDOWS\system32\dla\tfswshx.dll
O2 – BHO: RoboForm – {724d43a9-0d85-11d4-9908-00400523e39a} – C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 – BHO: SSVHelper Class – {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} – C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 – BHO: Google Toolbar Helper – {AA58ED58-01DD-4d91-8333-CF10577473F7} – c:\program files\google\googletoolbar2.dll
O2 – BHO: Google Toolbar Notifier BHO – {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} – C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 – BHO: SingleInstance Class – {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} – C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll
O3 – Toolbar: Yahoo! Toolbar – {EF99BD32-C1FB-11D2-892F-0090271D4F88} – C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 – Toolbar: &Google – {2318C2B1-4965-11d4-9B18-009027A5CD4F} – c:\program files\google\googletoolbar2.dll
O3 – Toolbar: &RoboForm – {724d43a0-0d85-11d4-9908-00400523e39a} – C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 – HKLM\..\Run: [QuickTime Task] “C:\Program Files\QuickTime\qttask.exe” -atboottime
O4 – HKLM\..\Run: [YSearchProtection] “C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe”
O4 – HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 – HKLM\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\backWeb-8876480.exe
O4 – HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 “EPSON Stylus CX4200 Series” /O6 “USB002″ /M “Stylus CX4200″
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 – HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 – HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 – HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 – HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 – HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 – HKCU\..\Run: [RoboForm] “C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe”
O4 – HKCU\..\Run: [MSMSGS] “C:\Program Files\Messenger\msmsgs.exe” /background
O4 – HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 – Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 – Extra context menu item: Customize Menu – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 – Extra context menu item: Fill Forms – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 – Extra context menu item: RoboForm Toolbar – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 – Extra context menu item: Save Forms – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 – Extra button: Fill Forms – {320AF880-6646-11D3-ABEE-C5DBF3571F46} – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 – Extra ‘Tools’ menuitem: Fill Forms – {320AF880-6646-11D3-ABEE-C5DBF3571F46} – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 – Extra button: Save – {320AF880-6646-11D3-ABEE-C5DBF3571F49} – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 – Extra ‘Tools’ menuitem: Save Forms – {320AF880-6646-11D3-ABEE-C5DBF3571F49} – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 – Extra button: RoboForm – {724d43aa-0d85-11d4-9908-00400523e39a} – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 – Extra ‘Tools’ menuitem: RoboForm Toolbar – {724d43aa-0d85-11d4-9908-00400523e39a} – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O10 – Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 – DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) – http://activation.rr.com/install/downloads/tgctlcm.cab
O16 – DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) – http://h20270.www2.hp.com/ediags/gmn…taller_gmn.cab
O16 – DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) – http://acs.pandasoftware.com/actives…/as2stubie.cab
O16 – DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) – C:\Program Files\Yahoo!\Common\Yinsthelper200711281.dll
O16 – DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} – http://download.mcafee.com/molbin/sh…1/mcinsctl.cab
O16 – DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) – http://cdn.scan.onecare.live.com/res…scbase5483.cab
O16 – DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) – http://update.microsoft.com/windowsu…?1155239308686
O16 – DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) – http://update.microsoft.com/microsof…?1155241732514
O16 – DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} – http://download.mcafee.com/molbin/sh…26/mcgdmgr.cab
O20 – Winlogon Notify: !SASWinLogon – C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 – Service: Lavasoft Ad-Aware Service (aawservice) – Lavasoft – C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 – Service: Acronis Scheduler2 Service (AcrSch2Svc) – Acronis – C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 – Service: Apple Mobile Device – Apple, Inc. – C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 – Service: CaCCProvSP – CA, Inc. – C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 – Service: CAISafe – Computer Associates International, Inc. – C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 – Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) – CA, Inc. – C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 – Service: Pml Driver HPZ12 – HP – C:\WINDOWS\system32\HPZipm12.exe
O23 – Service: PPCtlPriv – CA, Inc. – C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 – Service: Acronis Try And Decide Service (TryAndDecideService) – Unknown owner – C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
O23 – Service: HIPS Event Manager (UmxAgent) – CA – C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 – Service: HIPS Configuration Interpreter (UmxCfg) – CA – C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 – Service: HIPS Firewall Helper (UmxFwHlp) – CA – C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 – Service: HIPS Policy Manager (UmxPol) – CA – C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 – Service: VET Message Service (VETMSGNT) – CA, Inc. – C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 – Service: Yahoo! Updater (YahooAUService) – Yahoo! Inc. – C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe–
End of file – 11957 bytesBelow is my Panda Scan. I think I ran this before I ran all my clean-up programs. I just tried to run Panda Scan again to see what the new results might be but was unable to run it. Do they only let you use it once?
ANALYSIS: 2009-07-28 20:58:16
PROTECTIONS: 1
MALWARE: 0
SUSPECTS: 3PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
CA Anti-Virus 8.4.0.28 Yes Yes
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
;===================================================================================================================================================================================
SUSPECTS
Sent Location x
;===================================================================================================================================================================================
No C:\System Volume Information\_restore{612BEF05-9E15-4338-99F7-5D4F2E9FB4B3}\RP1305\A0102331.msi[unk_0029]
No C:\System Volume Information\_restore{612BEF05-9E15-4338-99F7-5D4F2E9FB4B3}\RP1306\A0102343.msi[unk_0022]
No C:\System Volume Information\_restore{612BEF05-9E15-4338-99F7-5D4F2E9FB4B3}\RP1306\A0102344.exe
VULNERABILITIES
Id Severity Description
Incoming search terms for the article:
- slow applying computer settings computer browser not started
- slow computer performance xp
- my computer slow to open xp
- my computer is very slow at shutdown
- new acer computer slow
Incoming search terms for the article:
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