Microsoft: Windows XP Pro
Can you confirm that you have worked through the suggestions (and links) from above without success? It’s just if you have we are starting to run out of ideas.
Here are some more though.
To get further information about any error look in your Event viewer. Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage. Any errors logged in the Event Viewer can be expanded by double clicking on the error line. Take any event error I.D. number and search for it on these sites.
http://www.eventid.net/events.asp
http://www.microsoft.com/technet/support/ee/search.aspx
If the error occurred after installing a device driver or application, try using Safe Mode and removing the driver or program.
To check your RAM.
http://www.memtest86.com/
http://oca.microsoft.com/en/windiag.asp
To check your Hard Drive.
The drive manufacturer will have free diagnostic software to check your drive for problems.
You can also load the Recovery Console and run ChkDsk /r to check for problems.
HOW TO: Install and Use the Recovery Console for Windows XP (Q307654)
http://support.microsoft.com/support/kb/articles/q307/6/54.asp
To check your drivers.
HOW TO: Verify Unsigned Device Drivers in Windows XP
http://support.microsoft.com/support/kb/articles/q308/5/14.asp
To check conflicting software.
310353 – How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH
316434 – HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH
310560 – How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH
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