Solved: cpu slow down
computer is running very slow and I find in the task manager a system file services.exe is using up to 100 % of my cpu — below is the hijack log
Logfile of HijackThis v1.99.1 Scan saved at 10:37:18 PM, on 3/3/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\acs.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\wdfmgr.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\D-Link\AirPlus G Wireless Adapter Utility\AirPlus.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\HijackThis\HijackThis.exe
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY…ario&pf=laptop R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY…ario&pf=laptop O2 – BHO: AcroIEHlprObj Class – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 – BHO: Google Toolbar Helper – {AA58ED58-01DD-4d91-8333-CF10577473F7} – c:\program files\google\googletoolbar1.dll O2 – BHO: NAV Helper – {BDF3E430-B101-42AD-A544-FADC6B084872} – C:\Program Files\Norton AntiVirus\NavShExt.dll O3 – Toolbar: Norton AntiVirus – {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} – C:\Program Files\Norton AntiVirus\NavShExt.dll O3 – Toolbar: &Google – {2318C2B1-4965-11d4-9B18-009027A5CD4F} – c:\program files\google\googletoolbar1.dll O4 – HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 – HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 – HKLM\..\Run: [UpdateManager] “C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe” /r O4 – HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 – HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 – HKLM\..\Run: [ccApp] “C:\Program Files\Common Files\Symantec Shared\ccApp.exe” O4 – HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 – HKLM\..\Run: [SpySweeper] “C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe” /startintray O4 – HKLM\..\Run: [iTunesHelper] “C:\Program Files\iTunes\iTunesHelper.exe” O4 – HKLM\..\Run: [QuickTime Task] “C:\Program Files\QuickTime\qttask.exe” -atboottime O4 – HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /QS O4 – HKCU\..\Run: [MSMSGS] “C:\Program Files\Messenger\msmsgs.exe” /background O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 – Global Startup: D-Link AirPlus G Wireless Utility.lnk = ? O4 – Global Startup: D-Link REG Utility.lnk = ? O8 – Extra context menu item: &Google Search – res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 – Extra context menu item: &Translate English Word – res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html O8 – Extra context menu item: Backward Links – res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 – Extra context menu item: Cached Snapshot of Page – res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O8 – Extra context menu item: Similar Pages – res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 – Extra context menu item: Translate Page into English – res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe O14 – IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop O16 – DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) – http://h50203.www5.hp.com/HPISWeb/Cu…ataManager.CAB O16 – DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) – http://go.microsoft.com/fwlink/?linkid=39204 O16 – DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) – http://update.microsoft.com/windowsu…?1127138020812 O20 – Winlogon Notify: igfxcui – C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 – Service: Atheros Configuration Service (ACS) – Unknown owner – C:\WINDOWS\system32\acs.exe O23 – Service: Symantec Event Manager (ccEvtMgr) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 – Service: Symantec Password Validation (ccPwdSvc) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 – Service: Symantec Settings Manager (ccSetMgr) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 – Service: HP WMI Interface (hpqwmi) – Hewlett-Packard Development Company, L.P. – C:\Program Files\HPQ\SHARED\HPQWMI.exe O23 – Service: InstallDriver Table Manager (IDriverT) – Macrovision Corporation – C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 – Service: iPodService – Apple Computer, Inc. – C:\Program Files\iPod\bin\iPodService.exe O23 – Service: Norton AntiVirus Auto-Protect Service (navapsvc) – Symantec Corporation – C:\Program Files\Norton AntiVirus\navapsvc.exe O23 – Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) – Symantec Corporation – C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe O23 – Service: SAVScan – Symantec Corporation – C:\Program Files\Norton AntiVirus\SAVScan.exe O23 – Service: ScriptBlocking Service (SBService) – Symantec Corporation – C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 – Service: Symantec Network Drivers Service (SNDSrvc) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 – Service: Symantec SPBBCSvc (SPBBCSvc) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 – Service: Webroot Spy Sweeper Engine (svcWRSSSDK) – Webroot Software, Inc. – C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe O23 – Service: Symantec Core LC – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 – Service: SymWMI Service (SymWSC) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
please let me know if you see something that needs to be adressed to solve this… TY
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